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Maintenance Videos

If you are not in danger, please troubleshoot your issue first before reporting an emergency or submitting a non-emergency repair request.

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Emergency Repair Request

If you have a minor maintenance mishap, you can watch these videos for tips and pointers. However, if you believe your problem is too big for you to handle, please submit a maintenance request here. If it’s an emergency (gushing water, no heat, etc.) please call 406-251-8500.

Non-emergency repairs

  • Only use the submit a repair request form AFTER you have made every effort to troubleshoot your issue and have concluded you are in need of a non-emergency repair.
  • We are unable to take maintenance requests over the phone, as we are required by law to obtain written permission to enter your home.

Some examples of maintenance you are expected to do at your own expense:

    • Replace light bulbs.
    • Replace or clean heat-A/C filters EVERY MONTH.
    • Spray yard for bugs and weeds (when applicable).
    • Replace smoke/carbon monoxide detector(s) batteries every year. (Notify manager if smoke/carbon monoxide detector(s) is not working.)
    • Check for tripped breakers.
    • Unclogging drains, toilets and garbage disposals.
    • Putting screens back on windows.
    • In icy conditions, salting walkways for your safety. When applicable, tenant will supply ice melt or grit.
    • Putting closet doors back on track.
    • When applicable, maintaining and supplying salt for a water softener.
    • Defrosting refrigerators/freezers.  Do not use any sharp or blunt object to remove ice.
    • Pest control, as needed.
    • Cleaning of dryer lint traps, with each use of equipment.